1. Ordering and Dispatch

1.1 You can create a shopping basket of books, and then choose to order them immediately or to have price and availability confirmed first. To complete your order you can either enter your credit card details directly onto our secure Checkout page or choose one of the other options. You will then receive an e-mail acknowledgement that your order/inquiry has been sent to Pakistan Law House

1.2 Information contained on the Pakistan Law House Bookshop website constitutes an invitation to treat. No such information constitutes an offer by us to supply any products even after your receipt of our e-mail acknowledgement of your order. Orders shall be accepted entirely at the discretion of Pakistan Law House and are subject to availability

1.3 Items in stock are normally dispatched, the same, or by the following working day, and the Bookshop is able to process orders from 9am – 4pm Monday to Friday, excluding public holidays. Items not in stock will be ordered and sent as soon as they arrive from the publishers. Alternatively, you may wish us to hold your order until all the items are available. Please use the additional comments box on the checkout page to let us know that you want all books shipped together.

1.4 If Pakistan Law House is unable to supply a particular item for any reason beyond our control, we will let you know as soon as possible.

1.5 Pakistan Law House will only charge your credit or debit card when all, or some (depending upon your instructions) of, the goods are packed and ready to be dispatched. This is to avoid the situation in which your card has been charged but goods then become unavailable, and also to ensure that the period between the time your card is charged and the receipt of the goods is as short as possible.

1.6 Overseas customers will be charged the GBP Sterling value of the order, and Pakistan Law House cannot guarantee the conversion price in your local currency. This is subject to the local bank’s rate of exchange on the day the card is billed to your account.

1.7 Liability for any local charges or taxes made at the point of delivery are to be met by the customer as Pakistan Law House has no way of knowing what particular customs and import charges may be in force at any time in any country, and makes no allowance in its pricing for such charges. Customers assume the role of importer for the purposes of customs and any other importation charges. Pakistan Law House will not be liable to you for any delay or failure of the goods to reach their delivery address because of the detention of a parcel by customs or other authorities.

2.Shipping Charges & Delivery

2.1 Pakistan Law House shall not be liable for any loss of profit or for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever occasioned by or arising from any delay in delivering your order or any failure to deliver your order save that where we fail to deliver your order we will reimburse the cost of your order, which in any event will be the extent of the entire liability of Pakistan Law House.

3. Prices & Payment Methods

3.1 All prices are quoted in Pounds Sterling and are subject to change by the publishers at any time. If the price of the book becomes higher than shown on our website at the time of your order we will advise you of that fact before supplying, allowing you the option to cancel.

3.2 Pakistan Law House accepts all major credit and debit cards including American Express, Mastercard, Maestro and Visa. Unfortunately we are unable to accept Diners Club and JCB Cards at this time

3.3 Payment can be made by a cleared cheque in sterling drawn on a UK Bank, and by Bank transfer. Please e-mail: info@plh.com.pk for details.

3.4 Account customers are able to enter an Account Number on the Checkout page and will be supplied according to their existing terms with Pakistan Law House.

3.5 The Ownership of goods bought on Account shall not pass to you the buyer until you have paid Pakistan Law House in full for the purchase price of the goods under the relevant contract although the risk therein shall pass to you the buyer on delivery. Prior to the payment in full being made by you the buyer to Pakistan Law House, Pakistan Law House reserves the right to retake possession of all or part of the goods.

4. Returns & Exchanges

4.1 We will always replace faulty goods bought from Pakistan Law House on production of proof of purchase. If you receive a faulty book, please contact: info@plh.com.pk to arrange the return or exchange, stating the nature of the problem. If the book has to be sent back to us, then we will refund any postage costs.

4.2 If you are not satisfied with your purchase it may be exchanged or refunded within 14 working days from your receipt of the goods. The book must be received back in re-saleable condition with proof of purchase. In this case postage costs will not be included in the refund which will be issued within 7 days from receipt of the returned goods. You must contact Pakistan Law House at: info@plh.com.pk to arrange a return or exchange. This does not affect your statutory rights.

4.3 The option to cancel the order exists up until the item has been dispatched. To cancel an order, please e-mail: info@plh.com.pk with details of your request.

4.4 eBooks can only be supplied firm sale. Once an eBook is downloaded it cannot be returned. This does not affect your statutory rights. If you believe your eBook is faulty then please contact: info@plh.com.pk stating the nature of the problem.

5. Customer Service

5.1 Pakistan Law House is very customer friendly. Our aim is to give the best possible service but we all know that things can go wrong, and we hope to minimize any such problems. Any complaints that you may have can be dealt with by any of us in the Bookshop and you can contact us by e-mail at info@plh.com.pk or by Telephone on +92 300 8238931.